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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maurice

June 21, 2025

5  out of  5
rating by Maurice
"Customer Service has always been a main staple for Todd Tarter and his talented team of insurance agents! I am delighted to know that Todds team is always timely and thorough when delivering customer services. It's a Blessing, and I'm so thankful! Maurice Ward"
We responded:
"Maurice, thank you for the kind words, thank you for trusting us with your insurance we appreciate your business!"
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Raquel Rivera

June 20, 2025

5  out of  5
rating by Raquel Rivera
"I want to give a HUGE thank you to Mohammed (I hope I spelled his name right). He has been a great help when I call to make my payment but most importantly the time he takes to listen and his knowledge on saving me money is tremendous. I was pleasantly surprised that he remembered me from the last time I called. If you are reading this review give State Farm a call ask to speak to him. You will not be disappointed. He will get you insured. Home, life, car insurance and more. Thank you so much for being a great representative. I'll be forever State Farm."
We responded:
"Thank you, Raquel, for sharing your experience with Mohammed. It's great to hear how his assistance and knowledge have made a positive impact on your interactions with us. We appreciate your recommendation and look forward to continuing to serve you. "
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Nick Cesarone

June 10, 2025

5  out of  5
rating by Nick Cesarone
"I cannot recommend Todd enough! From the moment I reached out with my issue, he was incredibly proactive and went to work on my behalf. He promptly solved my issue with little to no work on my end. It's rare to find someone who genuinely advocates for their clients in this manner."
We responded:
"Nick, thank you for your thoughtful review we really appreciate your business. You’re the man! "
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Stephanie Moses

May 27, 2025

5  out of  5
rating by Stephanie Moses
"I wanted to combine my home and auto and Mohammed Jabar was really helpful in making that happen than you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Valdas Sinkevicius

April 30, 2025

5  out of  5
rating by Valdas Sinkevicius
"Todd is a great professional. He’s responds quickly and helps me with all my questions and concerns about my insurance needs. He offers very competitive rates. I highly recommend him."
We responded:
"Valdas, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Turbo Lease Llc.

March 11, 2025

5  out of  5
rating by Turbo Lease Llc.
"The best agent ever"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Obadiah Ewing

February 28, 2025

5  out of  5
rating by Obadiah Ewing
"They've provided me with Excellent service for numerous years"
We responded:
"Thank you Obadiah! We really appreciate your business."
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Anthone Reyna

February 27, 2025

5  out of  5
rating by Anthone Reyna
"Just switched to Todd’s office. He saved me money by bundling my home and auto. In addition to getting me an additional discount on my roof for having a premium shingle!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David S

February 14, 2025

5  out of  5
rating by David S
"I needed to discuss my new condo insurance bill that I received from "SF"... it stated that zero balance was due. I questioned this and called my "SF" agent Todd Tarter of Willowbrook, IL. Staff member Jordan answered the phone and he reviewed my insurance bill and stated that I paid twice within a 2 month period. Oops! So, just like they say... "Like a Good Neighbor, State Farm is there"... Easy, Convenient, Anywhere, Anytime, and Great Service! Thank you again, Todd and staff! David S."
We responded:
"Thank you for your kind review David! We enjoy helping great customers like you with your home and auto insurance! "
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Joshua L

February 5, 2025

5  out of  5
rating by Joshua L
"Todd has been my insurance agent now for about 5 years and I always receive great treatment and customer service. I would recommend him to anyone seeking an insurance agent who listens and cares!!! josh"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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J Uurso

December 30, 2024

5  out of  5
rating by J Uurso
"When I was looking for insurance for my small LLC I gave Todd a call. He was very attentive and the overall process was extremely simply and stress free. He took the time to explain the policy to me and continues to help me going forward!"
We responded:
"Thank you for the review Jimmy. We enjoy helping small businesses owners like yourself with their insurance needs! "
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Kimberly Gordon

December 28, 2024

1  out of  5
rating by Kimberly Gordon
"No way to respond to Todd Carter's response to my bad review… No surprise there! you don't have me in your system even though both of our insurance cards have my name on them? THIS is the problem....you have a major communication issue in your office. My in-laws who were customers of yours for over 15 years took all 5 of their vehicle policies to another carrier a few months ago because of the major issues at your office. Not receiving payments, payments rejected for no reason, no follow-up calls or emails, no one answering the phone even during regular business hours.We stuck with you because we really only drive one of the two vehicles on our policy and our rates have pretty much stayed the same. But recently there were so many mistakes on our policy. It doubled our rates. I've had to get on the phone two different times with your superiors to clear up the mess. Never heard back from you even though written requests were made and requests from online associates were made. In any case, we are switching offices to an agent closer to home anyway, how we ended up with you in Willow Brook is a complete mystery."
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Kimberly

December 28, 2024

1  out of  5
rating by Kimberly
"Huge problems at Todd Carter Agent in Willowbrook. Always problems with pricing, payments with rejected for no reason lost check and no explanation, 99% no follow up with issues."
We responded:
"Hi Kimberly, I can’t seem to locate you as a customer of my agency, I’m also not familiar with what you are referring to as we always follow up and resolve any issue. Please call the office 630-321-2200 to discuss"
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Shelley Wiegmann

December 10, 2024

5  out of  5
rating by Shelley Wiegmann
"Got my new cards after a second email. Lol. I enjoy everyone that works there."
We responded:
"Thanks for the review Shelly, we appreciate your business "
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Stacy Laysalle

November 23, 2024

5  out of  5
rating by Stacy Laysalle
"Jordan has helped me alot with my car insurance and life insurance. While I was on medical leave he gave me good advice on my insurance. Thank you"
We responded:
"Thank you for the kind review Stacy, we appreciate your business!"
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Dr. Dave Hanson

October 29, 2024

5  out of  5
rating by Dr. Dave Hanson
"Todd saved me a bunch of money and improved my coverage. And I always get a quick response if I have any questions. Highly recommended!"
We responded:
"Thanks for the kind words Dave! Thank you for trusting us with your business and personal insurance!"
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Anthony Pecora

September 8, 2024

5  out of  5
rating by Anthony Pecora
"Amazing experience. Always there to assist. Goes above and beyond."
We responded:
"Thank you for the kind words Anthony, we appreciate doing business with great customers like you! "
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Kyle Davidson

September 8, 2024

5  out of  5
rating by Kyle Davidson
"Good guy. Great people and better rates!"
We responded:
"Kyle, thank you for choosing Todd Tarter State Farm for your auto and homeowners insurance needs! "
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Gina Pettit

August 20, 2024

5  out of  5
rating by Gina Pettit
"It was such a pleasure to work with you guys. You made the process so simple!"
We responded:
"Thank you for the kind review Gina! We really appreciate your business "
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Sami Aboukheir

August 14, 2024

5  out of  5
rating by Sami Aboukheir
"Excellent service by agent representativeanswered all my questions ande provided great support. Sami Aboukheir"
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Gotta Go

July 12, 2024

5  out of  5
rating by Gotta Go
"Experience was great out of this world service they meet my expectations mss.Natalia at Todd’s office was great and very knowledgeable over all a great experience wry happy customer"
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Nikola Avramovic

June 11, 2024

5  out of  5
rating by Nikola Avramovic
"Definitely Natalia should be agent!! She is so patient, she is so helpful! Wish all the best this girl!"
We responded:
"Thank you for choosing our State Farm agency, we appreciate your business and are happy to help you with your auto home and life insurance."
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Ryan Wahlheim

June 4, 2024

5  out of  5
rating by Ryan Wahlheim
"Todd’s office is great. They helped me with my home, auto, and life insurance!"
We responded:
"Thank you for choosing our team to help you with your home, auto and life insurance"
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Kevin Gerhardt

June 4, 2024

2  out of  5
rating by Kevin Gerhardt
"Started the relationship very well a few years back, however over time the others in this office have become not so friendly, also State Farm has changed the way they process and pay claims!! I/We are with Erie Insurance now, a great company no one has heard of, but their rates are reasonable and they handle claims efficiently and are very fair. State Farm, Allstate and Farmers getting destroyed financially by all the storm claims if GA. FLA. ALA, LA, TX, CA... Erie doesnt have that issue as they only write Auto/Homeowners in the Midwest Region of the USA. I hope this helps...the trades who came to our home strongly recommended Erie too."
We responded:
"Good afternoon and thank you for this review and bringing this to my attention. Our insurance office prides ourselves on Good Neighbor service and I apologize on how your experience made you feel. Please call me at 6303212200 to discuss further and know that you are welcome back anytime. "
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Rebecca Williams

April 4, 2024

5  out of  5
rating by Rebecca Williams
"I've used this insurance agent for a couple years now and they've been great! I pay a very fair price, have even gotten small refunds before, and when I wanted to add my husband's car to the plan Natalia made it simple for us. Would recommend if you're in the area."
We responded:
"Thank you for the great review Rebecca! We appreciate your business"